Clik here to view.
Economy Energy stops trading days after being banned from taking on new...
Poor performing Economy Energy is the latest in a line of gas and electricity suppliers to stop trading. The announcement comes just days after regulator Ofgem banned the firm from taking on new...
View ArticleClik here to view.
Best and worst energy companies for 2019
Octopus Energy is the top-scoring energy supplier, small firm Solarplicity is the worst and the Big Six sit near the bottom of the rankings in our annual energy companies satisfaction survey. These...
View ArticleClik here to view.
Top five cheapest energy deals for February 2019
Snow, sleet and ice: winter is truly here. There has been little choice but to turn up the heating this past week, or keep it on for longer. If you’re worried about how your heating bill is stacking...
View ArticleClik here to view.
Energy customers could face bigger bills than before the price cap
Energy customers could end up paying more for gas and electricity in April under the new price cap than they did before a price cap was in place. A £117 increase to the energy price cap was announced...
View ArticleClik here to view.
Energy price cap one week on: three firms to raise gas and electricity prices
Just one week after an increase to the energy price cap was announced, three major power companies have said they would raise prices for customers. Eon was the first to announce it would up prices to...
View ArticleClik here to view.
SSE raises energy prices by up to £117 a year
SSE is the last of the Big Six firms to announce a price rise in 2019, adding roughly 10% to two million customers’ bills. But you can still save money – up to £348 per year – by switching energy...
View ArticleClik here to view.
Worst energy firm in our satisfaction survey is banned from taking on new...
Energy firm Solarplicity is banned from taking on new customers and increasing direct debits for three months owing to its poor customer service and switching process. The announcement, from energy...
View ArticleClik here to view.
Top five cheapest energy deals for March 2019
The early signs of spring have been marred by many energy firms announcing price rises for customers this April. The latest come from Ovo, Tonik, Toto and Bristol Energy. However, Bulb has bucked the...
View ArticleClik here to view.
Three signs you should switch your energy supplier
Long waits on the phone, confusing bills and repeated price rises are among the challenges facing energy customers. Yet a third of you haven’t changed supplier in the past five years. Among these, a...
View ArticleClik here to view.
First Utility rebrands as Shell Energy
More than 700,000 homes are now supplied by Shell Energy after it announced it was renaming challenger gas and electricity supplier First Utility this morning. Customers’ tariffs are now backed by 100%...
View ArticleClik here to view.
Top five cheapest energy deals for April 2019
On 1 April, energy companies were permitted to increase customers’ bills, by roughly £117 per year on average. However, there is a way out if you’re affected – and it could save you £329 per year. The...
View ArticleClik here to view.
Customers’ top problems with their energy company (and how to solve them)
A quarter of customers had a problem with their energy company in the past two years, most commonly to do with prices or bills. Overall, the amount of price increases was the top issue, with 6% of all...
View ArticleClik here to view.
New energy firms to face tougher tests
Energy supplier failures have filled the first few months of this year, but soon new firms entering the market will face extra tests before they’re allowed to start selling gas and electricity to...
View ArticleClik here to view.
Top five cheapest energy deals for May 2019
The choice of cheaper energy deals has grown over the past month, and switching to one of the cheapest could save you around £374 per year. That’s more than we’ve seen for several months. You might be...
View ArticleClik here to view.
Is it worth switching energy supplier for £50 reward?
What could you spend an extra £50 on? Football tickets, dinner out, or perhaps you’d use it to pay off a chunk of your monthly energy bill. Several energy firms are now offering financial rewards or...
View ArticleClik here to view.
The best energy firms for online service
Energy companies are ramping up digital services – think email, live chat, Facebook Messenger and Twitter. Happy customers report quick responses and resolutions, provided they’re with one of the best...
View ArticleClik here to view.
Top five cheapest energy deals for June 2019
Is your energy firm making you feel as miserable as the wet June weather? If so it’s time to switch. Our latest analysis of more than 300 gas and electricity deals highlights the very cheapest tariffs...
View ArticleClik here to view.
Shell Energy customers owed compensation
Around 12,000 Shell Energy customer accounts will receive compensation after First Utility – Shell Energy’s name before its recent rebrand – overcharged them between January and March this year....
View ArticleClik here to view.
Top five cheapest energy deals for July 2019
Sizzling summer temperatures see us switching on fans, or even buying air conditioners or air purifiers to make our homes more comfortable. By the end of the summer, these could add around £155 to your...
View ArticleClik here to view.
Top five cheapest energy deals for August 2019
When it’s hot, don’t be fooled into thinking that your energy bill is on ice. If you have an air conditioner or hot tub, your meter will be guzzling power. But the bigger your bill, the more money you...
View Article
